Roles

Every user in AbleTime has an organization role that determines what they can see and do. Roles are assigned when a user is invited and can be changed from the Personnel page.

Owner

The owner is the person who created the organization. There is exactly one owner per organization. The owner has full access to every feature, including subscription management, billing, and the ability to promote users to Admin. The owner’s role cannot be changed.

Admin

Admins run the organization day to day. They invite, edit, and remove users; set up projects, categories, tags, clients, and capacity types; see every report, including other people’s; create and manage invoices; manage Project Manager tasks, epics, and milestones; and look after API keys and webhooks under Settings > Integrations. Organization settings and the subscription stay with the owner, and only the owner can promote a user to Admin.

Account Manager

Account Managers handle clients, billing, and reports without managing the work itself. They create and manage clients and invoices, and open the Summary, Progress, and Delivery reports, including reports for other users. They can view projects but do not manage projects, tasks, or personnel, have no access to organization settings, and do not see Custom Reports.

Manager

Managers are project managers and team leads. In the projects they are assigned to, they manage categories and who is on the project. They create and manage Project Manager tasks and epics, reopen tasks that are Done, and manage stages under Settings > Stages. They can open Custom Reports and build their own reports, but not the Summary, Progress, or Delivery reports. They do not have access to the personnel list, organization settings, or billing.

User

The User role is the standard team member. Users track their own time, see their personal dashboard and their own time report, and work on Project Manager tasks, including assignments and priority. They do not have access to personnel management, organization settings, billing, or other users’ data.

Changing a User’s Role

To change a user’s role, open their edit form from the personnel list and select a new value from the Role dropdown. The available options depend on your own role: the owner can assign User, Manager, Account Manager, or Admin; admins can assign User, Manager, or Account Manager.

For details on the edit form, see Managing Users.